a true leader communication!

“In my case, ‘sha’ in ‘shacho’ (company president)
stood for ‘sha’ in ‘shazai’ (apology),
but I hope to turn it into ‘sha’ in ‘kansha’ (gratitude)”

Toyoda said/CNN interview
Akio Toyoda is the Toyota Motor Corp  President
(the ”case” was related to recalling cars, last year)